Ridge Top surpassed our expectations to replace the original exterior of our duplex home. My daughter (co-owner) and I worked with Ben to get the project off the ground. Once the project started, Scott was the field eyes and ears for the siding, facia, soffit and gutter project. They addressed every detail to be sure it was done to our satisfaction. We are absolutely thrilled with the quality of all the products, the meticulous manner the site lead and main worker, Omar, conducted this huge undertaking, and that they truly did put ‘the customer first’. Overall, it’s quite easy to rate this company a five star, but more importantly is the fact they deserve to earn an exemplary high recommendation for anyone looking at Ridge Top to perform similar duties. There is no doubt the job will be completed well beyond standard expectations. We are happy to promote them as an exceptional leader of the industry. Donna and Heidi Walbert
Joe at Ridgetop was absolutely fantastic. Attention to detail and customer satisfaction was great. Very respectful and a pleasure to work with.
Luke and his crew did an amazing job replacing my EPDM flat roof. Very organized and professional. Quality of the work and clean up after was amazing. Thank you to the whole team.
I worked with Mitch from RidgeTop. Very professional and handled all of my questions and concerns. Mitch was willing to work with me on making changes and adjustments. Field crew and field lead was professional as well. Positive experience and good product used.
Great communication, and very upfront about pricing
Overall, this is a good company, but I did not have the best experience with their customer service. They get 5 stars for their products. I had 2 jobs with them (a new roof and siding for one side of my house due to storm damage). I signed a contract in May 2022 and my roof was completed in early July 2022. Again, 5 stars for the roofing project and crew! I signed the same contract for my siding in May 2022, but the siding didn’t get done until January 2023! This is where this company lost points. My project manager basically lied about his ability to handle the project and what he “did” to move this project along. He didn’t do anything. He lied about sending my siding in for the test match. He lied and said he would call back numerous times. Honestly, the only reason why this project got done was because I had to be an advocate for myself. I gave him grace and understanding for what he was dealing with. I constantly asked if someone else could handle the project and he said he would handle it until he just stopped responding. And no, I was not an annoying customer. I didn’t call every day or every week. I gave this man space to do his job and he didn’t deliver. I even asked if I should pay when the roof was done and he said no. I don’t like to owe people. At that point, I was over it, but I only stayed with this company because I didn’t want to start from scratch with another company. This was an insurance claim…guaranteed money. Mind you, I’m a busy woman with kids, a home, and full-time job that I had to constantly spend hours of time working to make this happen. One would think that I worked there with all of the time I dedicated to seeing this through. I asked for the Regional Manager (the next step up) to make this work. Josh was wonderful! He made it happen, but had to start over where the original Project Manager failed miserably. Siding was finally tested and a match was found. Then I had to wait for the siding to come in (over a month). Finally, 8 months later it was done!!! Yes, 8 months…I went through seasons for a simple siding job. I give 5 stars for the actual siding job and crew (Randy was great), but overall this company gets a 3 for the agony I had to go through. There should be a plan in place to continue business when someone can’t or fails to do their job. I’m sure the company will write a nice little message under my review about my concerns. I’ve already reached out to the owner months ago to express my concerns via email…he never replied. I also shared with others in the company that they wouldn’t get the best review…so they were aware that this was coming and cannot deny what I went through. Just be an advocate for yourself. If they don’t follow-up ask to work with someone else. I’d still recommend this company and work with them again, just never with my original Project Manager. I didn’t receive the 5 star service that you promise. I chose this company because of the great reviews and I’m happy that others had a great experience. I just wish I could’ve had the same.
Professional and very helpful. Fixed our issue within a day. Will use again.
Ridge Top replaced corner trim, fascia, gutters and downspouts. The strength of this company is their employees especially Joe Andrews, Scott, and the installation teams. The communication, hard and efficient work attitude and follow up are top notch. Problems were noted, communicated and fixed. Thank you.
Very professional and took the time to explain the issue
John was quick to respond, arrived when he said he would, and was proficient in the needed repairs.
I was visited by a great representative for this company. Quick and efficient. I would recommend based on his service
This service was great, really fast and explained the problem and resolution thoroughly!!
Jon, from Ridge Top Exteriors was very professional and prompt in regards to our roofing needs. We had missing shingles from a wind storm. Not only did he replace the shingles, he did a full inspection of the entire roof and found several other areas that needed attention that I was not aware of. Thank you very much. Jon gets a 5 star rating out of 5.
Great siding installation. Fast work. Production team was amazing. Joe Andrews did a great job handling the siding job. He and Nick Ericksen excelled on their job management. I appreciate they're expertise on the material and install standards. I'm recommending my family and friends to Ridgetop. Thank you!!
Thank you Joe for expediting a extremely quick gutter repair/resolution.. Ridgetop Exteriors and the employees are a hell of a great team to work with and wouldn’t hesitate to refer them to anyone.They stand behind their work and willingness to accommodate the customer in every possible way from start to finish.
John rocks! I'm happy with the work performed. Very pleasant as well.
John was very thorough during final inspection. Noticed a few things that he took care of himself, having to go onto the roof to fix.
It was a pleasure to work with John. John was very knowledgeable, professional, and punctual. John provided multiple updates on his arrival time prior to arriving to my home. John showed that he was very knowledgeable by identifying the problem quickly. Not only did John communicate what the issue was but he also took pictures to give me a visual so I could see what the issue was. In the future, when needed, I will definitely be reaching out to John again.
I used Ridge Top to re-side my entire house and garage as well as add some venting to my roof. I went with them because they had high ratings, a good estimate and seemed to be very responsive in the beginning. The initial sales person mentioned that they were extremely busy and lead time would be 10-12 weeks, which I had no issue with. Once the project was set to begin, the crew was running a few days behind, which was not a huge deal (it happens), but it turned into a rush job with very poor communication. The crew was able to remove and replace all of the siding in one day, but work was definitely rushed and I feel that the crew had no regard for my property or the work they were doing. The awning over my side door was replaced so low that I couldn't open the side door completely, the light on my garage wasn't properly reset, the electrical outlets on the garage and back of my house weren't re-secured properly, two of my window screens were ripped, caulking around the windows and doors was done sloppily (if at all) - the list goes on. I asked about permits for the work and no one could give me a definitive answer. I kept getting a "no news is good news" response or no response at all (after asking 3 people within the company). When I asked when a crew could come back to fix the work, I was told by the project manager that Juan would be coming out in the afternoon. Later that afternoon, two younger men were in my yard fixing something on the garage (one of them was wearing an Infinity Roofing shirt). I asked which one of them was Juan and turns out, neither of them was Juan, but Juan sent them? It seemed like the repairs after the project just became a huge game of telephone and at the end, there were still things that did not get fixed. I had high hopes for Ridge Top but feel they are likely over extending themselves and getting jobs done fast which results in poor work product and communication. I'll definitely look to other companies when I need any other work done.
I want to thank Ridge Top Exteriors for their outstanding service in the new siding to our house. We especially appreciate the work by Joe Andrews. He went above and beyond in exceeding our expectations from excellent communication and responsiveness in completing the project in a timely fashion. We highly recommend their services and are truly grateful to have our home look so amazing!
Ridge top was awesome when I needed a second opinion on my dormer roofing and siding issues. I went with ridge top for siding, but they also assisted me when communicating with roofing contractor when further issues were discovered. Joe and Mike worked together to solve my issues, I was very satisfied with the outcome. I would recommend them for quality of service and support.
Ridgetop did our roof, siding and gutters after a severe hail storm. Scott, Omar, Jason and Josh addressed our needs through a stressful process. Our house is beautiful and my wife and I are so happy with the final results.
Great service from John. Highly recommend Ridge Top Exteriors.
I have dealt with many contractors over the years as a former landlord, and with my own homes. Ridge Top Exteriors is by far in my top three professional, trustworthy, and customer service driven businesses. My first contact was with Nate (turns out we had a connection from years ago). My second was with the roof installation team. My third with Nick who installed the gutter guards. Everyone went the extra mile with a smile. Nate was always responsive and provided follow-up. He has solid knowledge of the industry and the products. The installation team was amazing - tear off and install in one day. Their clean-up afterwards? It was spotless - no damage to my landscaping, not a nail to be found. It was like the new roof just appeared. Last but not least, Nick did the gutter guard installation and he more than went the extra mile with cleaning the gutters, even on the half of the house that I didn't put the guards on. I don't leave online reviews, but in this case I am making an exception. I highly recommend Ridge Top Exteriors! They obviously live up to their reputation!
Excellent crew and project manager John ! I can’t believe how hard these guys work and the superior results! I highly recommend!’
Did a nice job and cleaned up. The guys worked well together and Tre stopped by and answered my questions. Would totally recommend this company.
don't buy into their sales pitch of this price is for the worst case scenario. They told us our price was high so if there were more problems they wouldn't have to go back and ask for more money from the finance company. In our contract it stated that they would tear off back to the rafters re-deck and so on. long story short they charged me the worst case scenario and I don't have brand new decking they overlaid new wood over our old wood. My big concern is that if they did this to us we know they are doing this to other homeowners. Not sure how honest this company is. The original guy who was our sales person is no longer there so everything is done with others who are going off of what they think. If there was better communication and we had all new decking I don't think we would have any issues. Hope we can resolve this situation soon!
The management team is very thoughtful. Their siding crew does impeccable work. Everyone at this company will provide the service necessary to make sure that the customer is 100% satisfied.
John was excellent. Great communication and customer service.Highly recommend.
The roof leak was quickly identified and repaired. Very satisfied with the service. Will definitely consider them when it comes time to replace my roof.
Very professional and thorough. The crew did a great job and the crew leader made sure I was informed every step of the way. I highly recommend.
Quick, efficient ad easy
Ridgetop did an outstanding job with respect to repairing our roof. They had a great crew that worked hard and John the PM was awesome to work with as he oversaw the entire job to include set-up all the until the end via the inspection we did together. They were professional and efficient and kept their work in very neat.
John was prompt, friendly, polite & very thorough in his inspection of the roof. He explained clearly what the problem was & what he did to fix it. He also pointed out a problem with water in the soil stacks & who to call to have it cleaned. I highly recommend John & your company.
Had a crazy full day rainstorm which caused some slight leaking in our very old house. Ridge Top Exteriors was assigned by our home warranty company and was out at our place within an hour of submitting the request. John Staszak showed up, diagnosed the problem, explained to me what was wrong and quickly fixed our issue. I would definitely recommend based on my experience.
It was a pleasure working with Nate Morris and Tre Fields. Both were extremely professional and knowledgeable. The team was a wonderful, hard working crew. Removed old roof, installed a new roof and cleaned up all in one day. I wish all companies were as easy to work with like Ridge Top Exteriors!
The man that came out was on time, fixed the roof right away. Explained everything. Gave us a business card.
I'm extremely happy with the service I just received. The gentleman was polite, friendly, knowledgeable and thorough. Found multiple issues instantly and fixed them right away.
John was very good and was polite I would recommend him to anyone.
John did a great job!
He came and examined my roof really fast and got the job done. Can't wait to see if it rains again to know for sure if the leak is fixed though. But overall so far a good experience and he was really nice. Thank you
Our roof was damaged due to a hail storm. The crew did the tear off and put on the new shingles in one day. The roof looks great. Jason and Tre were very nice, informative and accommodating. Thank you guys.
Had a roof leak after a big storm— John from ridge this top communicated very respectfully and professionally and went above and beyond
Pleasant. Very good description of what plan was for repair. Timely
Professional , quality work done on time.Responsive management. Will definitely use them again.
They replaced our roof after we had hail damage. They did a great job! Great crew!!
Outstanding work. Very happy! Will not hesitate to call them again.
John got up on the roof and in the attic to identify where the roof was leak was. He showed me pictures and fixed the problem. He was very professional and I appreciated that the company responded quickly.
Extremely professional and great service. They showed up first thing in the morning and installed new siding for the whole house in the same day. Great value and went above and beyond to make everything perfect. Highly recommend
We had new soffits and siding installed and were absolutely satisfied. From Abbie with her professional presentation to Joe with his supervision as the installation progressed. It was fascinating during Abbie's presentation with a computer program on her tablet showing us different angles of our house with all the options and colors so that we can make an educated decision. The crew that worked on the installation were very professional and seemed to work very well together. I have had contractors previously for other projects that half the crew would work and the other half visited with one another. Not Ridge Tops crew, thank you for a job well done and you can bet that we will use Ridge Top for future projects as they come up.
Ridge top was professional during the whole experience. They communicated with before, during and after the complete tear off of the food and replacement. They cleaned up and moved our patio furniture back to its original spot. Highly recommend!
John did a great job on the repair. He was very professional.
John was very professional. Was quick and thorough with the repairs needed. He quickly saw that my vents weren’t installed properly, and did a great job of properly fixing the issue not just “put a bandaid on it” so he left me feeling comfortable that the issue got resolved.
The tech that came out was very nice, knowledgeable, informative and was even able to service me earlier than scheduled. If I had to have services of this kind in the future, I would love to have the same tech. Highly recommended!
The rep we initially spoke to followed up to see if we were interested in working with ridgetop but we had decided to use another roofer. When I told him this, instead of just accepting that, he proceeded to argue that we didn't give him an adequate chance. Might be true but seriously, you win some, you lose some. Add on the fact that they have plenty of signs in our subdivision but have yet to see anyone actually getting their roof replaced I question when they would have actually been able to do the work. I already have material delivered and a will have a new roof next week. I spoke to a neighbor who is using ridgetop and they had no idea when their roof work will when start.
John was early, attentive and explained in a manner I could understand what the issues with the leak were. He then promptly went to work and got the job done. First time working with company and it was a great experience.
John was very prompt & courtesy, explain what the issue was. He explained how he fixed the problem.
John S was extremely professional and kind. He fixed the problem in under an hour while explaining things along the way. He even gave some other tips about the house since I’m a first time homeowner. Highly recommend!
Abbie, Randy, and Tre did a fantastic job start to finish. If any issues came up they handled it like pros. My whole house exterior was replaced due to hail storm. I also upgraded my garage and installed a 9ft door to open up to my 500sq ft raised deck off the back of the house. Real happy.
Debra C. Taylor
I first got a quote from Ridge Top 3 years ago for new roof, soffits, and gutters. I got quotes from other companies, but I was most impressed with Ben's manner and honest advice on my project. This year I decided it was time. Ben is still with the company and revised the quote after verifying details. It wasn't much more than it was 3 years ago and I went ahead. Yesterday my roof was installed and I can't say enough great things about the project manager John. Excellent communication throughout the day and he was present during the wrap-up at the end of the day. He even came the next day and did finishing touches and final inspection himself. The installers did a wonderful job and everyone I have dealt with in the process has been professional and helpful. They will be doing soffits and gutters/downspouts in the coming days and I am confident my home will look beautiful and be protected from the elements. Highly recommend Ridge Top and will use them for other needs in the future!
Innovative Educational Solutions Institute, Inc.
Great crew. Hard working, everyone did a great job, thanks!
Ridge Top Exteriors replaced my mother's roof. Jason, Randy & John took care of everything from start to finish in a timely manner. The roofers were such hard workers!! I HIGHLY recommend this local family owned business!! Customer service & satisfaction is #1. THANK YOU RIDGE TOP EXTERIORS!!Donna Spahn
We used Rige Top Exteriors to replace our roof. Jason was great to work with! We told him what we needed, he made suggestions and it was a total meeting of the minds!! The crew was awesome (started around 7:30 am and done by 2 pm!!) They were very professional, worked efficently and made sure all debris was cleaned up when they completed the roof installation 🙂 Luke, the expiditer, was wonderful to work as well. He was in communication regularly as the weather changed to SNOW (it's Wisconsin after all), so installation date had to change.I would HIGHLY recommend RIdge Top Exteriors for your roofing needs!!!
Excellent work by everyone. Project manager John Staszak was very professional and helpful throughout the entire process. He was excellent at communicating and was flexible. I would highly recommend friends and family to hire Ridge Top Exteriors for their next roofing project. My roof looks great!Thank you!
Knowledgeable, professional, and clean. A well-run operation and the finished product looks great.
Luke and his crew did an excellent job from start to finish, and exceeded my expectations.
Ridge Top Exteriors was great! We had a leak in our roof and when John came he took one look at it and knew what the cause was. He even came on a Saturday to do the repairs. He showed us what was wrong while he fixed it. We will def be using these guys again in the future!
Awesome job. Fast, efficient, excellent clean up after. Would recommend.
Great company, fast and great craftsmanship.